Teleconferences at meetyoo are just as secure as fixed-network telephone calls or mobile phone calls. A wired network (PSTN) directs these telephone calls to our data center, where they are interconnected on our platform. Telephone and mobile networks are private networks and compared to publicly accessible Internet (relatively) secure. Nevertheless it is very important to be aware that telephone calls as well as teleconferences can theoretically be “tapped.”

Theoretically, teleconferences can be encrypted, but the telephone network (PSTN) does not have any encryption standards that are automatically supported by the end devices (telephone systems, fixed-network phones, mobile phones). For an encrypted telephone conference, all participants would thus have to purchase additional encryption systems. The very high technical expenditure involved and the ensuing low demand are why meetyoo does not offer any encrypted telephone conferences. (Video conferences connected via meetyoo can be encrypted over AES if the end devices support this standard.)

Typically, after dialing the meetyoo conference number, the participant enters a so-called PIN-CODE (personal identification number) via the telephone keypad. Only participants who have this PIN code can participate in the telephone conference. That ensures that no uninvited guests get into your conference. To further increase security, the conference moderator can block the telephone conference by entering a DTMF command via the telephone keypad as soon as all desired participants have dialed in.

Just like with passwords, when people select their own PIN, they tend to pick combinations that are easy to remember (e.g., birth date or simple number sequences). But these PINs are unsafe, because they can be “cracked” by trial and error.

A standard feature is a signal you hear when a participant connects to your telephone conference. So no one can secretly “sneak” into the conference and eavesdrop. We recommend the free “name announcement” option because it is securer. After the PIN is entered, the participant must state their name. When “entering” and “leaving” the telephone conference, this name is announced by the system.

meetyoo is registered with the German Federal Network Agency (Bundesnetzagentur) as a provider of telecommunication services and complies with all applicable legal requirements. You can look at the directory here. You should check if it lists your provider to ensure basic protection of your rights.

• meetyoo has a specially trained data protection commissioner.
• meetyoo has binding non-disclosure agreements with all carriers used.
• meetyoo obligates all newly recruited employees to maintain the strictest confidentiality in a separate agreement.
• meetyoo informs all staff about the subject “insider trading” and also has all employees confirm this in writing.
• meetyoo obligates all employees to acknowledge the company’s IT/TC safety guidelines and has that confirmed in writing.

meetyoo saves connection data in accordance with the storage periods regulated in the Telecommunications Law. Afterwards, the data is securely deleted.

If the legislator did not specify otherwise, your data is securely deleted when you tell meetyoo that you no longer wish to work with us.

All our technology relevant for operations is located in a high-performance data center. Not only does it feature optimal conditions in terms of air conditioning, power supply and fire protection, but the devices are also optimally protected from unauthorized access.

Our data center is under video surveillance 24/7. Gaining access involves undergoing a multi-stage authentication procedure. Only our specially trained technicians have access. Outside technicians are only permitted access when accompanied by a meetyoo technician.